OUR VISION AND GOALS FOR 2022
2020-2021 was a transformative year for the Partnership. We did the hard work of planning and building our programs. Those efforts are now bearing fruit, but there’s so much more work to be done.
In 2022, our focus areas as an organization will be:
ACCESS HUB:
- Increase team size to address growing call volume to decrease wait times, improve response time, efficiency and data accuracy
- Increase efficiency in connecting callers to community resources
- Team training in the areas of coordinated entry best practices, eligible activities for relevant funding sources, verbal de-escalation, and diversion
ENDING HOMELESSNESS ACADEMY:
- Address systemic Diversity, Equity, and Inclusion and Homelessness
HMIS:
- Improve data accuracy and quality
- Improve and expand HMIS user support
- Improve reporting capabilities
CoC ADMINISTRATION:
- Increase funding into the system to fill gaps
“I am really excited to see that the Partnership is finally becoming what many of us have dreamed about (and worked) for almost 15 years. Keep up the good work.”
Rick Miller-Haraway
Retired, former Director of Catholic Charities Raleigh Office
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