Are you homeless or at risk of becoming homeless?
Do you live in Wake County?
We can help.
The Access Hub is a referral helpline in Wake County for our neighbors experiencing homelessness or about to become homeless. The helpline is the first resource to contact that can point you in the right direction for the right solutions.
When you contact the Access Hub, one of our compassionately trained specialists will collect information about your situation and refer you to a local program that may be able to help.
The Access Hub will determine eligibility for a referral to the following programs:
- Emergency Shelter
- Street Outreach
- Financial assistance programs to prevent homelessness
8:00 a.m. – 5:00 p.m.
Spanish Speaking Specialist available!
Access Hub CAN:
Provide friendly and compassionate service
Assess your needs
Assist in coming up with creative solutions
Assist in figuring out what resources are available to you
Provide referrals to shelters, street outreach projects, or prevention programs, if necessary
Eliminate the need to constantly call shelters for bed space
Access Hub CAN NOT:
Provide financial assistance, including rental assistance, deposits.
Provide immediate shelter (referrals may be placed on a waitlist)
Provide hotel vouchers
Provide housing vouchers or low-income housing
Determine or guarantee eligibility of community resources
Provide transportation or bus passes
Act as landlords, housing providers, or housing navigators/locators
We eliminated the need to call multiple providers to access shelter and services. We are proud to partner with the following sites to provide you with the same information and service you will get at the Access Hub. All sites work together to provide you with the best options. Whether you call the Access Hub, or one of these sites, you only need to call once!
Wake County Northern Regional Center
350 E. Holding Avenue
Wake Forest, NC 27587
Wake County Eastern Regional Center
1002 Dogwood Drive
Zebulon, NC 27597
Haven House Youth Services
600 W Cabarrus Street
Raleigh, NC 27603
Youth Under 24 Only
Wake County Southern Regional Center
130 N Judd Parkway NE
Fuquay-Varina, NC 27526
Oak City Cares
1430 S. Wilmington Street
Raleigh, NC 27603
WALK-IN SERVICE or CALL: (984) 344-9599 Option 4
Durham Veteran Affairs Medical Center
508 Fulton Street
Durham, NC 27705