Onboarding Essentials

NC 507 Onboarding Essentials is most appropriate for new staff, volunteers or board members that you need to get up to speed on the basics.

This two hour training covers:

  • Homelessness 101;
  • Housing First 101;
  • The privilege of service;
  • The most common types of services in a system of care and who leads/manages the system of care;
  • Where funding comes from and how funding decisions are made;
  • Data and measuring outputs and outcomes; boundaries;
  • Why privacy and confidentiality is important;
  • Why racial equity and inclusion matter;
  • An introduction to the service orientation of working with people who are homeless or marginally housed;
  • The basics of self-care.